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Return to shopPrivacy Policy
1) Information We Collect
We may collect the following types of information:
A. Information you provide directly
- Name, billing/shipping address
- Email address, phone number
- Order details (products purchased, delivery notes)
- Messages you send via contact forms, email, or chat
B. Payment information
We do not store full card details on our servers. Payments are processed through secure third‑party payment processors who handle your payment data according to their own privacy policies.
C. Automatically collected information
- Device and browser information
- IP address (approximate location)
- Pages viewed, time spent, referring/exit pages
- Cookies and similar tracking technologies (see Section 5)
2) How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support and respond to inquiries
- Send order updates (confirmation, shipping, delivery)
- Improve website performance, user experience, and product offerings
- Prevent fraud, abuse, and unauthorized access
- Comply with legal obligations and enforce our terms
3) Legal Bases / Permission to Use Data (Where Applicable)
Depending on your location, we may process your information based on:
- Your consent (e.g., marketing emails where required)
- Contract necessity (to fulfill your order)
- Legitimate interests (site security, improvement, analytics)
- Legal obligations (tax, accounting, compliance)
4) Sharing of Information
We may share information only as needed with:
- Shipping and logistics partners (to deliver your order)
- Payment processors (to process payments securely)
- Service providers (website hosting, analytics, email services, customer support tools)
- Legal authorities if required by law, or to protect our rights and safety
We do not sell your personal information.
5) Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and cart/session
- Understand how visitors use our site
- Improve performance and marketing effectiveness
You can control cookies through your browser settings. Note: disabling cookies may affect site functionality (e.g., checkout).
6) Marketing Communications
If you subscribe to our emails or opt in to promotions, we may send updates and offers. You can unsubscribe at any time using the link in our emails or by contacting us.
7) Data Security
We use reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
8) Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders and provide support
- Maintain business records (e.g., accounting/tax)
- Resolve disputes and enforce agreements
After that, we delete or anonymize it where feasible.9) Your Rights (Depending on Your Location)
You may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent (where processing is based on consent)
- Request a copy of your data (data portability)
To make a request, contact us using the details in Section 12.
10) Children’s Privacy
Our website is not intended for children under 13 (or the age defined by local law). We do not knowingly collect personal data from children.
11) International Data Transfers
If you access our site from outside the country where our services are operated, your information may be processed in different jurisdictions. We take steps to protect your data consistent with this policy.
12) Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”