Terms & Conditions

1) About Us

JockGears.store is operated by Umair Global Gear Ltd (“we”, “us”, “our”).

2) Eligibility

To place an order, you must be at least 18 years old (or the age of majority in your country) or use the Site under the supervision of a parent/guardian.

3) Products & Use (Important Safety Notice)

Our products include equestrian saddles and related gear. Horse riding involves risk.

• Always ensure correct fit, adjustment, and safe use of tack.
• Inspect products before every ride.
• We are not responsible for injuries, losses, or damages caused by misuse, incorrect fitting, lack of maintenance, or unsafe riding conditions.

If you are unsure about sizing/fitment, contact us before ordering.

4) Orders & Acceptance

• Placing an order is an offer to buy. We may accept or decline an order at our discretion (e.g., stock issues, payment verification, suspected fraud).
• Order confirmation does not guarantee acceptance if we later find an issue with stock, pricing, or payment.

5) Pricing, Currency & Errors

• Prices are shown on the Site in [Currency] (add your currency).
• Prices may change without notice.
• If a product is listed with an incorrect price or incorrect information due to an error, we may cancel the order and refund any paid amount.

6) Payments

Payments are processed via secure third‑party payment providers. We do not store full card details on our servers. By paying, you agree to your payment provider’s terms and policies.

(If you offer Cash on Delivery, tell me—I’ll add COD-specific terms.)

7) Shipping & Delivery

• Estimated delivery times are provided for convenience and are not guaranteed.
• Delays may occur due to courier issues, weather, customs, or other events beyond our control.
• Risk of loss typically transfers to you upon delivery to the address provided.

Customs/Duties (International Orders):
If applicable, customs duties/taxes are the customer’s responsibility unless stated otherwise.

8) Returns & Exchanges

Returns and exchanges are governed by our Returns & Exchanges Policy. Please review it before purchasing.
We may refuse returns that do not meet eligibility conditions (e.g., used/installed items, missing packaging, signs of riding wear on saddles).

9) Cancellations

• Orders may be cancelled before dispatch.
• If already shipped, cancellations will follow the return process (subject to eligibility).

10) Warranty / Product Care

Unless explicitly stated on a product page, we do not provide any extended warranty beyond what is required by applicable law. Proper storage, cleaning, and maintenance are required for long product life.

11) Intellectual Property

All content on the Site (logos, product descriptions, images, graphics, layout) is owned by or licensed to Umair Global Gear Ltd and is protected by intellectual property laws. You may not copy, reproduce, or use our content without written permission.

12) Prohibited Use

You agree not to:

• Use the Site for unlawful purposes
• Attempt to breach security or disrupt the Site
• Upload malware or malicious code
• Misrepresent your identity or attempt fraud
• Abuse promotions, discount codes, or return policies

13) Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, special, or consequential damages (loss of profit, loss of data, business interruption).
• Our total liability for any claim related to a purchase is limited to the amount you paid for the product in that order.

14) Indemnification

You agree to indemnify and hold Umair Global Gear Ltd harmless from claims, damages, liabilities, and expenses arising from your misuse of the Site or violation of these Terms.

15) Privacy

Your use of the Site is also governed by our Privacy Policy.

16) Changes to These Terms

We may update these Terms at any time. Updated terms will be posted on this page with a revised Effective Date. Continued use of the Site means you accept the updated Terms.

17) Governing Law & Disputes

These Terms are governed by the laws of [Country/State]. Any disputes will be subject to the courts of [City/Country], unless otherwise required by applicable law.